Certifications
Home
>
Certifications
>
Certified Human Resource Management Professional (Level 1)
Certified Human Resource Management Professional (Level 1)
This certification program is a core certification program of the American Certification Institute. CHRMP is the Level 1 certification of ACI HR MANAGEMENT CERTIFICAION SERIES. Enable Ginger Cannot connect to Ginger Check your internet connection or reload the browser Disable in this text field Rephr
Certification Objectives
Certification BOK
Examinations
Minimum Requirements
Human Resource Management is the strategic and coherent approach to the management of an organisation's human capital.
Candidates will be required to profess knowledge, skill, and ability in the following major areas of human resource management.
I. MANAGEMENT PRACTICES
A. Role of HR in Organizations
1. HR Roles: Advisory/Counselor, Consultant, Service, Control
2. Change Agent Role/Reengineering and Facilitating Both Content & Process
3. HR’s Role in Strategic Planning
4. HR Generalist and HR Specialist Roles
5. Effects of Different Organizational Contexts and Industries on HR functions
6. HR Policies and Procedures
7. Integration and Coordination of HR Functions
8. Outsourcing the HR Functions
B. Human Resource Planning
1. Environmental Scanning
2. Internal Scanning
3. Human Resources Inventory
4. Human Resource Information Systems
5. Action Plans and Programs
6. Evaluation of Human Resource Planning
C. Organizational Design and Development
1. Organizational Structures
2. Organizational Development
3. Diagnosis and Intervention Strategies: Action Research, Sensing, Team Building, Goal Setting, Survey Feedback, Strategic Planning, Visioning, Sensitivity Training (T-groups), Grid Training
4. Role of Organizational Culture in Organizational Development
5. Role of International Culture in Organizational Development
6. Organizational Development in Response to Technological Change
D. Budgeting, Controlling, and Measurement
1. HR Budgeting Process
2. HR Control Process
3. Evaluating HR Effectiveness
E. Motivation
1. Motivation Theories
2. Applying Motivation Theory in Management
F. Leadership
1. Leadership Theories
2. Effect of Leadership in Organizations
3. Leadership Training
G. Quality and Performance Management/TQM
1. Performance Planning: Identifying Goals/ Desired Behaviors
2. Setting and Communicating Performance Standards
3. Measuring Results and Providing Feedback
4. Implementing Performance Improvement Strategies
5. Evaluating Results
H. Employee Involvement Strategies
1. Work Teams
2. Job Design and Redesign
3. Employee Ownership/ESOPs
4. Employee Suggestion System
5. Participative Management
6. Alternative Work Schedules
7. Role of HR in Employee Involvement Programs
I. HR Research
1. Research Design and Methodology
2. Quantitative Analysis
3. Qualitative Research
J. International HR Management
1. Cultural Differences
2. Legal Aspects of International HR
3. Expatriation and Repatriation
4. Issues of Multinational Corporations
5. Compensation and Benefits for Foreign Nationals and Expatriates
6. The Role of HR in International Business
K. Ethics
1. Ethical Issues
2. Establishing Ethical Behavior in the Organization
II. GENERAL EMPLOYMENT PRACTICES
A. Legal & Regulatory Factors: Definitions, Requirements, Proscribed Practices, Exemptions, Enforcement, Remedies, & Case Histories
B. Job Analysis, Job Description, and Job Specification
1. Methods of Job Analysis
2. Types of Data Gathered in a Job Analysis
3. Uses of Job Analysis
4. Job Descriptions
5. Job/Position Specifications
6. Validity & Reliability of Job Analysis, Job Description, & Job Specification
C. Individual Employment Rights
1. Employment-At-Will Doctrine
2. Exceptions to Employment-At-Will
3. Common Law Tort Theories
4. Job-As-Property Doctrine
5. Non-Compete Agreements
D. Performance Appraisals
1. Performance Measurement- The Criterion
2. Criterion Problems
3. Documenting Employee Performance
4. Category Rating Appraisal Methods
5. Comparative Appraisal Methods
6. Narrative Appraisal Methods
7. Special Appraisal Methods: MBO, BARS, BOS
8. Types of Appraisals
9. Rating Errors
10. Appraisal Interview
11. Linking Appraisals to Employment Decisions
12. Legal Constraints on Performance Appraisal
13. Documentation
E. Workplace Behavior Problems
1. Discipline
2. Absenteeism and Tardiness
3. Sexual Harassment
4. Drug and Alcohol Use
5. Off-duty Conduct
F. Employee Attitudes, Opinions and Satisfaction
1. Measurement
2. Results Analysis
6. Interpretation
7. Feedback
8. Intervention
9. Confidentiality and Anonymity of Surveys
III. STAFFING
A. Recruitment
1. Determining Recruitment Needs and Objectives
2. Identifying Selection Criteria
3. Internal Sourcing
4. External Sourcing
5. Evaluating Recruiting Effectiveness
B. Selection
1. Application Process
2. Interviewing
3. Pre-employment Testing
4. Background Investigation
5. Medical Examination
6. Hiring Applicants with Disabilities
7. Illegal Use of Drugs and Alcohol
8. Validation and Evaluation of Selection Process Components
C. Career Planning and Development
1. Accommodating Organizational and Individual Needs
2. Mobility Within the Organization
3. Managing Transitions
D. Organizational Exit
1. General Issues
2. Layoffs/Reductions-in-Force
3. Constructive Discharge
4. Retaliatory
5. Retirement
6. Employer Defenses Against Litigation
IV. HUMAN RESOURCE DEVELOPMENT
A. HR Training and the Organization
1. The Learning Organization, Linking Training to Organizational Goals, Objectives, and Strategies
2. Human Resources Development as an Organizational Component
3. Funding the Training Function
4. Cost/Benefit Analysis of Training
B. Training Needs Analysis
1. Training Needs Analysis Process
2. Methods for Assessing Training Needs
C. Training and Development Programs
1. Trainer Selection
2. Design Considerations and Learning Principles
3. Types of Training Programs
4. Instructional Methods and Processes
5. Training Facilities Planning
6. Training Materials
D. Evaluation of Training Effectiveness
1. Sources for Evaluation
2. Research Methods for Evaluation
3. Criteria for Evaluating Training
V. COMPENSATION AND BENEFITS
A. Tax & Accounting Treatment of Compensation & Benefit Programs
B. Economic Factors Affecting Compensation
1. Inflation
2. Interest Rates
3. Industry Competition
4. Foreign Competition
5. Economic Growth
6. Labor Market Trends/Demographics
C. Compensation Philosophy, Strategy, and Policy
1. Fitting Strategy & Policy to the External Environment and to an Organization’s Culture, Structure, & Objectives
2. Training in and Communication of Compensation Programs
3. Making Compensation Programs Achieve Organizational Objectives
4. Establishing Administrative Controls
D. Compensation Programs: Types, Characteristics, and Advantages/Disadvantages
1. Base Pay
2. Differential Pay
3. Incentive Pay
4. Pay Programs for Selected Employees
E. Job Evaluation Methods
1. Compensable Factors
2. Ranking Method
3. Classification/Grading Method
4. Factor Comparison Method
5. Point Method
6. Guide Chart-Profile Method (Hay Method)
F. Job Pricing, Pay Structures, and Pay Rate Administration
1. Job Pricing and Pay Structures
2. Individual Pay Rate Determination
3. Utilizing Performance Appraisal in Pay Administration
4. Reflecting Market Influences in Pay Structures
5. Wage Surveys
G. Employee Benefit Programs: Types, Objectives, Characteristics, and Advantages/Disadvantages
1. Legally Required Programs/Payments
2. Income Replacement
3. Insurance and Income Protection
4. Deferred Pay
5. Pay for Time Not Worked
6. Unpaid Leave
7. Flexible Benefit Plans
8. Recognition and Achievement Awards
H. Managing Employee Benefit Programs
1. Employee Benefits Philosophy, Planning, and Strategy
2. Employee Need/Preference Assessment: Surveys
3. Administrative Systems
4. Funding/Investment Responsibilities
5. Coordination with Plan Trustees, Insurers, Health Service Providers and Third-Party Administrators
6. Utilization Review
7. Cost-Benefit Analysis and Cost Management
8. Communicating Benefit Programs/Individual Annual Benefits Reports
9. Monitoring Compensation/Benefits Legal Compliance Programs
I. Evaluating Total Compensation Strategy & Program Effectiveness
1. Budgeting
2. Cost Management
3. Assessment of Methods and Processes
VI. EMPLOYEE AND LABOR RELATIONS
A. Union Representation of Employees
B. Employer Unfair Labor Practices
C. Union Unfair Labor Practices, Strikes, and Boycotts
D. Collective Bargaining
E. Managing Organization-Union Relations
F. Maintaining Nonunion Status
G. Public Sector Labor Relations
VII. HEALTH, SAFETY, AND SECURITY
A. Health
1. Employee Assistance Programs
2. Employee Wellness Programs
3. Reproductive Health Policies
4. Chemical Dependency
5. Communicable Diseases in the Workplace
6. Employer Liabilities
7. Stress Management
8. Smoking Policies
9. Recordkeeping and Reporting
B. Safety
1. Areas of Concern
2. Organization of Safety Program
3. Safety Promotion
4. Accident Investigation
5. Safety Inspections
6. Human Factors Engineering (Ergonomics)
7. Special Safety Considerations
8. Sources of Assistance
C. Security
1. Organization of Security
2. Control Systems
3. Protection of Proprietary Information
4. Crisis Management and Contingency Planning
5. Theft and Fraud
6. Investigations and Preventive Corrections
The CHRMP certification consists of six modules and an 80 question multiple choice examination prepared from the HUMAN RESOURCE BODY OF KNOWLEDGE (HRBOK).
Candidates may complete the modules in any order. However, the suggested sequence is spelled out below.
Modules for Certification
Module 1 Compensation, Incentive, and Benefit Programs
This module focuses on fundamentals of wage, salary, and benefits administration, group and individual incentive and reward programs. The focus is on “Compensation and Benefits” in the SHRM Body of Knowledge. Included in the module are Tax and Accounting Treatment of Compensation and Benefit Programs; Economic Factors Affecting Compensation; Compensation Philosophy, Strategy, and Policy; Compensation Programs: Types, Characteristics, and Advantages/Disadvantages; Job Evaluation Methods; Job Pricing, Pay Structures, and Pay Rate Administration; Employee Benefit Programs: Types, Objectives, Characteristics, and Advantages/Disadvantages; Managing Employee Benefit Programs; and Evaluating Total Compensation Strategy and Program Effectiveness.
Module 2 Training and Development
This module focuses on training theory, practical applications, assessment of training needs, selection of delivery methods, and career development. The focus is on “Human Resource Development” in SHRM Body of Knowledge. Included in the course are HR Training and the Organization; Training Needs Analysis; Training and Development Programs; and Evaluation of Training Effectiveness.
Module 3 General Employment Practices
Critical examination of theories and techniques guiding personnel selection and appraisal processes. Students are taught how to determine staffing needs, conduct job analyses, write job descriptions, develop recruitment strategies, and affirmative action plans. Designing effective appraisal systems and conducting productive performance appraisals is a major focus. The focus in on the SHRM “General Employment Practices” Body of Knowledge. Included in the course are Legal and Regulatory Factors: Definitions, Requirements, Proscribed Practices, Exemptions, Enforcement, Remedies, and Case Histories; Job Analysis, Job Description, and Job Specification; Individual Employment Rights; Performance Appraisals; Workplace Behavior Problems; and Employee Attitudes, Opinions, and Satisfaction.
Module 4 Employee and Labor Relations
This module provides an overview of the principles and practices influencing labor-management relationships. It also surveys and analyses the history, structure, institutional arrangements and philosophy of the labor relations systems in advanced, developing and underdeveloped countries and the role of government in industrial relations. The focus is “Employee and Labor Relations” in the SHRM Body of Knowledge. Included in the course are Union Representation of Employees; Employer Unfair Labor Practices; Union Unfair Labor Practices, Strikes, and Boycotts; Collective Bargaining; Managing Organization-Union Relations; Maintaining Nonunion Status; and Public Sector Labor Relations.
Module 5 Health, Safety, and Security
The focus of this module is on “Health, Safety, and Security” in the SHRM Body of Knowledge. Included in the module are Health; Safety; and Security.
Module 6 International Human Resource Management
This module addresses core human resource (HR) management areas such as staffing, training, compensation, and labor relations in the context of doing business on a global scale. Trends in HR management are explored, especially in the international context. The requirements for effective HR management to create ultimate success of the enterprise are examined.
Examination Preparation
Candidates may prepare for the examinations in various ways. There is no requirement as to how a candidate obtains his/her knowledge, since all are subjected to the same examinations. Some take regular courses at universities, colleges, or other accredited institutions of higher learning. Others take special courses in evening or extension departments of universities or colleges, or technical institutions along the lines in which they will be examined. Many candidates join others in local study groups, while others prepare individually by means of home study.
Textbooks for each of the modules are published in the US, China, and other countries. They present selected, targeted material. Exams may be given online or on hard copy. Candidates will be required to obtain proctors and examination sites. The Institutes do not have “official” or specific testing sites in the United States or in foreign countries.
The examination site may be a local university, the candidate’s workplace, or any location that consists of a quiet place where candidates may sit undisturbed for a maximum of three hours (for each exam).
The proctor may be a Certified Member, a candidate’s supervisor, a teacher or professor at a local university, or anyone of such standing, but he or she must not currently be seeking certification him/herself.
Examination Form and Format
Exam questions for CHRMP are multiple choice examination. The multiple choice examinations include questions relating to definitions, understandings of concepts, discussion of the relative merits of various issues, as well as development of approaches to hypothetical situations. A list of sample questions is available from the American Certification Institute.
Rules of Conduct for Examinations
The specific rules pertaining to the conduct of the examinations are printed on the front of the examination book. Read them carefully before answering the first question. Candidates are expected to exercise honest and ethical behavior during the exams.
Candidates who wish to become certified must meet the following requirements:
1. AA degree OR more than three years of experience in human resource management.
2. Satisfactory completion of a 3 hour multiple choice examination covering the “Human Resource Management Body of Knowledge” (HRMBOK) addressed in the training program.
3. Completion of an application for certification and payment of all fees.